6 Ways to Improve Empathy in Negotiations — ENS

Negotiators need to distinguish empathy from sympathy. Empathy is when you feel another\'s feelings. Sympathy is what you feel – or say you feel – as a result of another\'s situation. The former is received at a deeper emotional level and helps build rapport and develop trust. The latter is more shallow, particularly when it is just an acknowledgment of the other\'s hardship. Read our tips to improve empathy in negotiations: https://www.negotiate.org/6-ways-to-improve-empathy-in-negotiations/ #business #businesstips #empathy #sympathy #negotiation #negotiationtips

https://www.negotiate.org/6-ways-to-improve-empathy-in-negotiations/